Terms & Conditions
These terms and conditions ("Terms") govern the sale of goods by camdenmusique ("Seller," "we," "our," or "us") to you, the customer ("Customer," "you," or "your"). By placing an order with us, you agree to be bound by these Terms. Please read them carefully before placing your order.
1. Ordering
1.1. By placing an order through our website, you are making an offer to purchase the goods listed in your order subject to these Terms. All orders are subject to acceptance by us.
1.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
1.3. Once your order has been placed, you will receive an email confirmation acknowledging receipt of your order. This email does not constitute acceptance of your order, which will only occur upon dispatch of the goods.
2. Pricing and Payment
2.1. All prices listed on our website are in GBP (£) and inclusive of VAT where applicable. Prices do not include shipping charges, which will be added to your order total at checkout.
2.2. Payment for goods must be made in full at the time of placing your order. We accept payment via credit/debit card, PayPal, and other accepted payment methods listed on our website.
2.3. If payment is not received or declined by our payment processor, your order will not be processed or dispatched.
3. Delivery
3.1. We aim to dispatch orders within 1-2 business days after payment is received unless otherwise stated.
3.2. Delivery timescales provided are estimates only and are not guaranteed. We are not liable for any delivery delays caused by circumstances beyond our control, including but not limited to postal delays, customs delays, or force majeure events.
3.3. Risk of loss and damage to goods passes to you upon delivery. Please inspect your package upon receipt and notify us immediately of any damages or discrepancies.
3.4. We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or other fees imposed by their country's customs authorities. We recommend checking with your local customs office for information on import regulations and charges.
4. Returns and Refunds
4.1. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the goods within 30 days of delivery for a refund or exchange, subject to the following conditions:
a. Goods must be returned unused, undamaged, and in their original packaging.
b. Digital sheet music cannot be returned once downloaded unless deemed faulty.
c. To initiate a return, please contact us at “management@camdenmusique.com” to obtain a return authorisation
4.2. Refunds will be processed within 14 days of receiving the returned goods, minus any applicable shipping charges.
5. Intellectual Property
5.1. All intellectual property rights in the goods, including but not limited to music recordings and sheet music, remain the property of the Seller or its licensors.
5.2. You are granted a limited, non-exclusive, non-transferable license to use the digital sheet music for personal, non-commercial purposes only.
5.3. You agree not to reproduce, distribute, or modify any copyrighted material without prior written consent from the copyright owner.
6. Limitation of Liability
6.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the sale of goods, including but not limited to loss of profits, revenue, or data.
6.2. Our total liability in connection with any claim arising out of or relating to these Terms or the goods shall not exceed the total amount paid by you for the goods.
7. Governing Law and Jurisdiction
7.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
7.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Amendments
8.1. We reserve the right to amend these Terms at any time without prior notice. Any amendments will be effective immediately upon posting on our website.
By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and any amendments thereto.